An experienced team to help you with large & small projects across Salesforce Core, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Vlocity and MuleSoft.
We are not a Salesforce licence sales partner, so we are fully incentivised to help you minimise ongoing costs.
~30 engineers with >135 certifications across Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Vlocity and MuleSoft. Working across 20+ industries from Telco and Luxury Retail to Healthcare and Financial Services.
Particular depth in Order Management, Quote-to-Cash and AI-assisted Service Cloud — areas where configuration quality directly affects revenue and customer satisfaction.
Services range from rapid maturity assessments through to complex multi-cloud deployments and ongoing managed service.
Platform coverage
All delivery models available, team augmentation, managed teams, fixed price or ongoing support.
An area of particular depth, covering order lifecycle management, quote-to-cash workflows and revenue operations, where configuration quality directly affects revenue.
Pipeline management, forecasting, CPQ and territory management, implemented and configured to fit how your sales team actually works.
AI-assisted case handling, Omni-Channel routing, knowledge bases and field service, reducing resolution times and improving CSAT.
Customer journey design, campaign automation, audience segmentation and analytics, connected to your wider Salesforce ecosystem.
B2B and B2C commerce implementations and Vlocity industry solutions for telco, insurance and financial services.
Connect Salesforce to ERP, billing, CRM and third-party systems, with properly managed APIs and data flows that hold up at scale.
Salesforce Core
Swift process aimed at companies who aren't sure how they can improve. Documents key areas for improvement in performance, data management, security, and user adoption.
Direct improvements to system reliability, performance, data integrity and overall productivity.
Order Management
Integrated Order Management with the customer's CRM and billing systems due to delays impacting NPS & complaints at peak times. Automated workflows, implemented real-time tracking & unified visibility.
NPS increased 12% within 6 months, 30% reduction in manual interventions, 80% of customers using portal.
Sales Cloud · Service Cloud
Deployed Sales Cloud & Service Cloud and tightly integrated with B2B customer systems to manage stock, returns & refunds. Implemented Omni-Channel, Apex & AI-assisted case handling.
Case resolution 35% faster, agent productivity up 5%, escalations reduced 20%, CSAT also improved.
Some examples of the certifications our team holds
Application Architect
System Architect
Data Architect
Identity Architect
Integration Architect
Sharing & Visibility Architect
DevOps Architect
Sales Cloud Consultant
Service Cloud Consultant
Marketing Cloud Consultant
OmniStudio Consultant
UX DesignerTelcos, retailers and enterprise businesses across Europe and beyond.
All our teams can work CET hours to maximise overlap times, whether that's people in Portugal, India, UK, Switzerland, South Africa or of course elsewhere in Europe.
Embed specialist Engineers and/or teams directly into your own teams and organisation. Our people will join your team, working as one of your own, but on a time-boxed basis. We'll work in your tools, your repos, per your ways of working & to your direction and your prioritisation.
This is invoiced on a daily or hourly rate.
Hand over the responsibility for building an entire piece of work to us. We'll spin up the entire team needed to take your brief and make it real, with regular updates and demos for your team throughout the project. Once we're done, we can either maintain it for your or hand it over.
Invoiced according to fixed prices for milestones which must be pre-defined in detail.
Spin up a team to take ownership of a chunk of work, whether that's a project, a backlog or something less cleanly defined. Somewhere in between T&M and Fixed price, we spin up the agreed roles with you for an agreed period and we work to deliver from your prioritised backlog according to your ways of working, in your repos, but we typically take more ownership & provide higher level strategic guidance than on T&M engagements.
Invoiced either on a fixed monthly price of a daily rate per person.
Build permanent headcount rapidly. We source and onboard, acting as an extension of your Talent team, providing you with regular updates & reports and ensuring a seamless candidate experience which strengthens your brand. You can choose to 'try before you buy' with a Contract-to-Hire model where we hire and onboard people then transfer to you after an agreed period if you want to.
Invoiced as a percentage of the hired person's salary or total cost to company.
Tell us what you're trying to achieve. We'll give you a straight answer.
Get in touch